Municipal leaders are increasingly expected to:
engage residents more openly,
respond faster to local issues,
demonstrate transparency,
and base decisions on evidence — not assumptions.
At the same time, communication is often fragmented across social media, email, paper notices, and ad-hoc surveys.
Locality brings these interactions together in one dedicated local platform, designed specifically for public-sector use.
Use structured surveys and polls to measure resident satisfaction, concerns, and priorities over time — supporting planning, reporting, and consultation.
Share official updates, announcements, and events directly with residents, without relying on global social platforms.
Receive resident-reported issues such as infrastructure faults, safety concerns, or environmental problems, with visibility and context.
Lower the barrier for residents to engage constructively using tools they already understand.
Close the feedback loop by showing residents that their input is acknowledged and considered.
Locality works wherever people share a local context, including:
Municipalities and towns
City districts and wards
Neighbourhoods and suburbs
Mixed-use or university areas
The platform scales with population size while preserving local relevance.
Locality is designed with European public-sector resilience and security requirements at its core, aligned with the principles of the NIS2 Directive.
NIS2-aligned security practices supporting risk management, incident preparedness, and service continuity
EU-hosted infrastructure with controlled access and hardened systems
Strong access controls and authentication, including role-based permissions for municipal users
Clear incident response and reporting procedures, aligned with EU expectations for essential digital services
Ongoing security monitoring and governance, with accountability built into platform operations
This approach helps municipalities reduce cyber risk, protect public digital services, and build trust with residents while meeting modern European security expectations.
Mayors and deputy mayors
Municipal executives and administrators
Community engagement and communications teams
Urban planning and policy professionals
Digital transformation and smart city leads
If you are exploring ways to improve resident engagement, feedback collection, or local communication, we would be happy to talk.
Locality supports stronger dialogue between municipalities and the people they serve — helping communities feel heard, informed, and involved.